customer quality engineer


Respond quickly to customer complaints and respond to customer's 8D reports in a timely manner;
Unscheduled understanding of customer quality dynamics and timely communication of customer requirements;
0KM, warranty confirmation of bad returns, analysis and negotiation of quality claims;
Manage customer in-plant personnel, and regularly master the changes in the host plant;
Monitor customer PPM to improve customer satisfaction;
Arrange customer review and follow up on the effectiveness of the improvement action;

Participate in the early identification of the customer's special requirements for the product;
Review of quality assurance agreements and quality control at all stages of APQP;
Plan product process verification, prepare control plan and review corresponding test report;
Before product SOP, conduct a comprehensive review of the production line and process;
Assist in the preparation of PPAP&ISIR or other similar documents, and submit PPAP documents in time according to the requirements of customers and project teams

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Knowledge of 16949/VDA6.3

Good skill of APQP, PPAP, SPC, MSA, FMEA.

Good skill of reporting (PPT/8D/A3)

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Oferta noastră


Ready to drive with Continental? Take the first step and fill in the online application.

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Despre noi

ContiTech Fluid Technology (Changchun) Co., Ltd.

Continental Group:


Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2023, Continental generated preliminary sales of €41.4 billion and currently employs around 200,000 people in 56 countries and markets.

Since starting its business in China in 1994, Continental serves all major OEMs across all vehicle segments. We also develop and produce materials, functional parts, components, and systems for railway, machinery, mining and other important industries. So far, Continental has expanded its presence in 23 production locations and 28 R&D centers, representing a workforce of around 17,600 in the country. Continental offers market specific solutions to the Chinese market.




ContiTech Group Sector:

ContiTech is one of the world's leading industry experts. Far beyond our roots as a rubber products manufacturer, we offer connected, environment-friendly, safe and convenient industry and service solutions using a range of materials for off-highway applications, on rails and roads, in the air, under and above the ground, in industrial environments, for the food industry and the furniture industry. As a group sector of Continental, ContiTech currently employs more than 40,000 people in 40 countries and regions and is active as a global industrial partner in Asia, Europe, North America and South America.



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