customer quality engineer

Your tasks

Respond quickly to customer complaints and respond to customer's 8D reports in a timely manner;
Unscheduled understanding of customer quality dynamics and timely communication of customer requirements;
0KM, warranty confirmation of bad returns, analysis and negotiation of quality claims;
Manage customer in-plant personnel, and regularly master the changes in the host plant;
Monitor customer PPM to improve customer satisfaction;
Arrange customer review and follow up on the effectiveness of the improvement action;

Participate in the early identification of the customer's special requirements for the product;
Review of quality assurance agreements and quality control at all stages of APQP;
Plan product process verification, prepare control plan and review corresponding test report;
Before product SOP, conduct a comprehensive review of the production line and process;
Assist in the preparation of PPAP&ISIR or other similar documents, and submit PPAP documents in time according to the requirements of customers and project teams

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Your profile

Knowledge of 16949/VDA6.3

Good skill of APQP, PPAP, SPC, MSA, FMEA.

Good skill of reporting (PPT/8D/A3)

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Our offer


Ready to drive with Continental? Take the first step and fill in the online application.

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About us

ContiTech Fluid Technology (Changchun) Co., Ltd.

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