Warranty Executive - REC (Modipuram)
Descrição da função
Ensure effective resolution of all tyre-related warranty complaints, balancing customer satisfaction with the company’s commercial objectives.
This includes monitoring and reporting of Warranty KPIs.
Organize, coordinate, and track all customer complaints related to tyres, ensuring timely handling and resolution. Oversee the process for scrapping adjusted tyres at REC in compliance with company policies.
Requisitos
Academic degree / diploma in mechanical / automobile engineering (preferred)
O que oferecemos
Has the ability to resolve complex and/or extensive customer complaints with respect to customer satisfaction and the commercial goals of the company.
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Quem somos
Continental India Private Limited