Quality Coordinator

Position Summary

Main job functions

Maintain the Quality Management System (QMS), updating relevant documentation which support the QMS and analysis of associated data for trend monitoring. Coordinate customer incident investigation and records. Ensure that all Quality records are maintained up to date and easily retrievable for future use.

Providing administrative support to ensure that customer requirements are addressed and met through the production of certification documentation. Be pro-active in supporting customer needs through their representatives on site.

Principle Accountabilities

Duties, Responsibilities and Key Tasks

Coordinate the review, update and issue of company documentation as required, maintaining the records for document updates when completed.

Act as plant administrator of the Compliance Quest (CQ)

Plan, coordinate and conduct Internal Audits as scheduled for both Grimsby & Blyth

Maintain Quality procedures up to date and in conformance with the latest standards

Register Customer Incidents received and coordinate the investigation and monitoring of actions completed, through to final close out.

Coordination and maintenance of all National and International standards together with the internal ‘Wisdom’ team, as required by the organisation.

Regular analysis of QMS data for trend monitoring and to raise findings and concerns.

Development and delivery of Quality related training across the company including Quality induction for new employees.

Update the quality related functions within SAP for all new order releases, items codes to allow for the timely and effective release of the materials and products as and when required.

Provide support to the Quality Manager, Lead Document Controller and QA Inspectors, where required, to ensure the smooth flow of work through this area.

Maintain production welder qualifications to meeting APIQ1/17K standards.

Lead problem solving activities and chase actions through to completion as required.

Carry out the job requirements in full compliance with the Code of Conduct.

Support and demonstrate the '4 Values' and associated 'behaviours' in carrying out your duties and responsibilities.

Employees are required to take reasonable care of themselves and other persons which may be affected by their acts or omissions, furthermore employees must cooperate with management and not interfere or misuse anything provide in the interest of health and safety. Employees must actively engage in the incident reporting system and highlight any shortcomings in the arrangements for health and safety and report any serious or immediate danger.

This job description does not limit your duties and you may be required to work in other parts of the business on tasks within your capabilities.

Experience Required

Minimum 5 years experience of Quality within a manufacturing environment, working with Quality Management Systems, ie, ISO9001 or similar.

Experience of API Q1 and/or API technical specification advantageous

Internal and/or supplier auditing experience

Working successfully with cross functional teams at all levels of an organisation

Knowledge Required

Good knowledge of the Company products

Excellent understanding of Quality System Processes, procedures and standards

Root Cause Analysis (RCA) and other quality improvement tools

Quality, Environmental and H&S Systems

Understanding of SAP and API specifications

Qualifications / Skills Required

Trained ISO 9001 auditor (Lead Auditor qualification preferred)

Good, working knowledge of MS Office, Adobe Acrobat and similar applications

Good understanding of cloud based applications, ie. Salesforce or similar

Ability to work as part of a team and work efficiently to meet deadlines

Confident when dealing with external parties; customers, suppliers and accreditation bodies

Organised and methodical with a structured approach to task management

Competitive pension Scheme

On site gym

Bonus Scheme

Private Medical Insurance

26 days holidays plus bank holidays(pro rata for part time and shift workers)

On site subsidized canteen  

Cycle to Work Scheme

Onsite free parking

Flexible/Hybrid Working when possible

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Dunlop Oil & Marine is a world leader in the design, manufacture and supply of hoses for the oil, gas and petrochemical industries, for both offshore and onshore based operations.