Customer Logistics Specialist

Responsible for the organization, coordination and control of all relevant workflows and processes in the context of order processing. First customer contact for all logistic related topics.

Order management:

• Efficient and reliable customer order management (OTIF)
• Order data maintenance in SAP
• Handling of customer orders, lead times, deliveries and complaints
• Arrange shipments and tracking of successful goods receipt
• Regular and transparent order book reporting

Communication:

• Cooperation with respective areas
• Responsible for customer escalations
• Compliance with relevant instructions and regulations

Claim handling:

• Handling of logistic claims
• Handling of product/service/quality complaints

• University degree in the field of Logistics, Economics or other related area
• Min. 3 years experience  and relevant knowledge in logistics
• Language knowledge: fluent communication skills in English (German is advantage)
• Order processing knowledge
• Focus on deadlines
• Proactive, open minded, team player attitude
• SAP knowledge is an advantage

• Competitive compensation package
• Long-term carreer opportunities at a multinational company in a family friendly athmopshere
• Hybrid work

Ready to drive with Continental? Take the first step and fill in the online application.

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more than 190,000 people in 58 countries and markets. On October 8, 2021, the company celebrated its 150th anniversary. The ContiTech group sector develops and manufactures, for example, cross-material, environmentally friendly and intelligent products and systems for the automotive industry, railway engineering, mining, agriculture and other key industries. Guided by the vision of “smart and sustainable solutions beyond rubber,” the group sector draws on its long-standing knowledge of the industry and materials to open up new business opportunities by combining various materials with electronic components and individual services