Customer Chief Engineer

*Job Description: Customer Chief Engineer [OEM]

Main responsibilities

• Disciplinary lead of JOEM Systems Management Team
  (Requirements Management, Product Test Management, Chief Engineering)
• Responsible for the recruitment, development, mentorship, motivation, and policy
  adherence of direct and matrix reports within Systems Management Team
• Budget Responsible for specific JOEM (X-Product, X-Project) (Planning & tracking)
  Allocation of Segment budget of specific OEM to Product Development Centre
• Customer Interface to JOEM Technical Management / JOEM Chief Engineering
• Responsible for JOEM Technical 5-years Roadmap / R&D Strategy / Innovation
  Roadmap within Continental BA UX
• Responsible for Re-DTC targets, Re-DTC planning with project teams
  and tracking of Re-DTC status for specific OEM/Project
• Reports to Global Chief Engineer Japanese OEM

Additional activities

• Act as “Voice of Customer” in technical aspects towards Product Development
  Centre (PDC), Central Functions and Product Management (S&P)
• Build customer intimacy on technical level with JOEM
• Technical management and approval of quote content, customer presentations,
  negotiations and contacts for assigned OEM
• Ensure consistency of technical statements and that statements are in line with customer strategy
• Support BD / PM in customer negotiations
• Transfer customer lessons learned and best practice into PDCs
• Ensure consistent project execution (match customer expectations) with PDCs
• Allocation of segment budget to PDC and Core Functions to support the planned business
• Develop regional customer support strategies with support of PDC heads
• Support of technical presentations / Tech days at OEM
• Provides consultancy on escalation topics and customer’s communication expectations
• Drives RM process for specific OEM and ensures consistent approach across Products

Qualifications:

Knowledge, Skills, And Abilities

1. Bachelor or Master's degree in Engineering - Required
2. 10+ years of progressive automotive industry experience; design, safety standards, contracts, pricing, etc.
3. Deep knowledge of automotive technology, trends, and needs
4. Strong understanding of systems engineering and subsystems for autonomous vehicles
5. Demonstrated ability to develop detailed plans with strict timelines and budgets
6. Demonstrated history of advanced problem-solving ability in complex situations
7. Must have excellent presentation and communication skills
8. Process experience on Change-, Version- and Requirements Management (CMMi, Spice)
9. Requirement Engineering with DOORS in automotive environment
10. Capability to analyze technical problems including Problem Solving methods (5Why,FTA)
11. Pro-activeness & respond in a timely manner to critical items
12. Understanding of the customers and user needs and problems in automotive environment
13. Strong Planning and Organization skills
14. Good language skills (English required, Japanese required)

Experience on people management - Preferred

Ready to drive with Continental? Take the first step and fill in the online application.