Local IT Intern for Computer Migration and Support

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Project: Analysis, implementation and execution of improvements for the process of computer equipment replacement and OS Migration

Preparation of computer equipment for replacements:

Operating system loading,
Basic software installation
Configuration of docking station
Install drivers (BIOS, network, …..)
Sending of special software to Portal Manager
Download and installation of system patches
In special cases help with information backup
Registration in control inventories
Label computer equipment removed from inventory.
Run the scrap process weekly for the hardware replaced
Guide the user before and after the replacement
Notification and follow-up to each user
Sending of esign for assignment and proof of delivery of computer equipment
superseded and obsolete.
Management of purchases of replacement computer equipment, from approvals, ticket generation, billing review and registration.
Classification of teams by internal project

automation

Analysis of the current process and implementation of at least 3 automations to reduce execution time and user response.

Results presentation

Present weekly results by creating Power BI dashboards

Active students

Study Background : System Engineering or regarding Information Technology
Language: English (Basic Level)
Have university insurance
IT Know How:

Hardware: Identify hardware components and devices as well as understand their uses and connection.
Operating Systems: Know the windows OS installations and support.
Software troubleshooting: Kwon ho to troubleshoot computer and mobile devices
Networks: Know the different types of networks and LAN and WAN connections.
Automation: Knowledge of technology and software to perform tasks with little human intervention.
Data Analysis: Knowledge of Data Analysis through interactive interfaces, reports and dashboards.

Other Skills:

Customer Support
Communications
Problem Solution
Proactivity
Commitment
Good attitude to provide service to users

Ready to drive with Continental? Take the first step and fill in the online application.

Continental employs more than 193,000 people in 58 countries, all working to deliver smart, connected mobility.

Continental Mexico produces and develops automotive components, tires and rubber products that are exported to different countries. In Mexico they have 21 locations (factories, offices, research and development centers) in 12 states of the republic, being a key part of the mobility industry in Mexico.

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