OT&MES Techinician

Install and maintain the Production computer systems in an operational and efficient manner and participate in their design. Must have advanced knowledge of computer hardware, operative systems and programming languages (c#). Ensure compliance corporative guidance of cybersecurity on OS's.
Responsible of understanding and providing consultancy about interlocking between processes in production lines & product manufacturing traceability.
Provide first level support to Production computer systems and MES local/Continental applications. complying with the service level agreement (SLA), response times and the established solution. Provides support and trains, always within its own scope and responsibility. Able to participate and support in interdisciplinary areas within his work team in a way that collaborates in providing prompt and expeditious solutions that result in a better availability of the service to the plant.

Backup Systems

Structured Cabling

Microsoft Office Safety and Health Regulations at Work

CyberSecurity

Hardware de equipos de computo

Ticket System

MES

Structured Problem Solving

MES Self Service (Centinela)

Evaprod Masterrecord

SAP MES

Windows OS

▪ Receive, install, configure and manage Software and shop floor computer equipment. Maintain the operation of equipment and systems to ensure quality of service and customer satisfaction
▪ Maintain safeguard and take care of the computer equipment of the shop floor area and software under its control including warehouse.

▪ Provide hardware and software first level support for the shop floor areas by solving the tickets that customers raise in the current ticketing system.
In case the ticket requires next level support, contact the vendor to fix the failure or reassign the ticket in case that help is needed from local IT responsable or to escalate it  to correspondent group for next level of support.
▪ Maintain updated inventories of Shopfloor and warehouse software and computer equipment.

▪ Comply with and follow all the instructions and tasks assigned by your immediate boss in all your areas of responsibility.
▪ Reporting to the immediate manager all incidents that occurred in the shop floor area that could affect the operation.
▪ Act in immediate remediation in situations of incidents, emergencies or when there are incidents of information security that compromise the infrastructure or degrade its level of service or reliability.

▪ Standarization or remediation of shop floor computers according with the IT policies including cybersecurity policy.
▪ Ensure, create, maintain and schedule  image backups in the shop floor and warehouse equipments
▪ Manage access and permission of users according with cybersecurity policy
▪ Manage the maintenance and application of security patches and antivirus in all shopfloor IT Equipment including warehouse.
▪ Ensure the compliance of policies, rules and Continental Governance measures related to Shopfloor and Warehouse equipment and systems.

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Continental desarrolla tecnologías y servicios vanguardistas para la movilidad sostenible e interconectada de personas y bienes. Fundada en 1871, la empresa de tecnología ofrece soluciones seguras, eficientes, inteligentes y asequibles para vehículos, máquinas, tráfico y transporte. En 2022, Continental generó ventas por 39 400 millones de euros y actualmente emplea a unas 200 000 personas en 57 países y mercados.