Dy. Manager Customer Quality Management


  • Attend external as well as ICO complaints, perfrom root cause analysis & bring to settlement(accepted/rejected)
  • Attend customer warranty claims, visit to attend the claims as required, perform analysis & bring to settlement(accepted/rejected)
  • Handle APQP, PPAP & strengthen safe launch process.
  • Provide requested report to customers & BA on defined intervals.
  • Perform dock audit to ensure only quality products deliveries to customer. Also ensure PDIR & 3.1 certificates along with the deliveries.
  • Lead customer visits/audit & ensure the success of visit/audit through prior alignment with internal stakeholders.
  • Maintain customer Q related data handy for audits.
  • Any assignments given by management for organization interest.
  • Coordination  with other departments  for quality /other resolution.
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Bachelor in Engginering 

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07-09  years of experience in Process & customer quality.

Prefer to have past experience from rubber Industry especially from belt manufaturing.
Experience of handling OEM's - MSIL,SMG, VECV, TATA Motors, M & M, Ashok Leyland etc.

Ready to drive with Continental? Take the first step and fill in the online application.

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ContiTech India Pvt. Ltd. (0353)

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more than 190,000 people in 58 countries and markets. On October 8, 2021, the company celebrated its 150th anniversary. The ContiTech group sector develops and manufactures, for example, cross-material, environmentally friendly and intelligent products and systems for the automotive industry, railway engineering, mining, agriculture and other key industries. Guided by the vision of “smart and sustainable solutions beyond rubber,” the group sector draws on its long-standing knowledge of the industry and materials to open up new business opportunities by combining various materials with electronic components and individual services.

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