S4 HANA Customer Service


1. Responsible for the daily operation for customer e-business platform,transfer the sales plan, follow up the order,make the packing lable,trademark,logistics for the shipping and deal with the process.

2. Inform Finance to invoice the sales invoice.

3. Be responsible for follow up, inventory check, reconcilation with customers. Communicate and coordinate with customers once problems occurs to gurantee goods not to be lost outside.

4. Responsible for establishing the documents for the customers and record the shipment, reconcile with the external warhouse regularly.

5. Have knowledge for the product performance and usage, feed back to the customer for the query, deal with the claims from customers and transfer the quality related information.

6. Accomplish the temporary tasks assigned by the company in time.
Obey the natinal law, regulations,policy and decree.Obey the management confidentials and all regulation within the company.

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Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2022, Continental generated sales of €39.4 billion and currently employs around 200,000 people in 57 countries and markets.

The ContiTech group sector develops and manufactures, for example, cross-material, environmentally friendly and intelligent products and systems for the automotive industry, railway engineering, mining, agriculture and other key industries. Guided by the vision of “smart and sustainable solutions beyond rubber,” the group sector draws on its long-standing knowledge of the industry and materials to open up new business opportunities by combining various materials with electronic components and individual services. 

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