IT Infrastructure Engineer
Working as an IT Infrastructure Engineer within the Projects & Autonomous Data Platforms team, you will be responsible for the day to day operations of the IT Infrastructure platforms and services provided to the fastest growing business unit of Continental. You will engage directly with the customer to solve problems and complaints, use monitoring systems to pro-actively identify and fix issues. In projects you will be supporting implementations of locally and globally distributed systems and cloud services.
Your work as an IT Infrastructure Engineer will include:
-Trouble Ticket and Change Request handling through its whole lifecycle for a globally distributed IT Infrastructure
-1st and occasionally 2nd level technical support and analysis of issues reported by the business
-Resolving technical IT Infrastructure related problems for Storage systems, High Performance Computing, Virtual Desktop Infrastructure, Wide Area Network and Cloud-agnostic platforms
-Execution of routine system administration tasks, configurations, incorporation of patches, bug fixes and upgrades
-Incident monitoring, incident handling and incident escalations
-Cloud Backup and Archive handling
-Participation in On-Call/On-Duty rotation model
-Bachelor’s degree in Computer Science, Engineering or similar field/comparable qualification or vocational education with relevant professional experience
-Experience within the field of Information Technology, preferably hands-on experience in Network, Storage, Compute, Virtualization and Cloud (Alibaba and AWS China)
-Understanding of, or experience with DellEMC Isilon/Powerscale systems, Wide Area Network (MPLS, SD-WAN), High Performance Computing, Virtual Desktop Infrastructure and knowledge of the dependencies with other technologies such as LAN, Firewalls, Active Directory
-Good understanding of operating systems (Windows, Linux)
-Ability to multi-task and work under high pressure, work both independently, and as a member of the team
-Analytical thinking and problem-solving skills
-Good planning and organizing skills
-Positive attitude and willingness to work in a global team with different cultures
-Ability to work on weekends, public holidays and during the night
-ITIL Foundation certified (preferred)
-Willingness to travel, also internationally
-Fluent in English (spoken and written)
Ready to drive with Continental? Take the first step and fill in the online application.
Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more than 190,000 people in 58 countries and markets. On October 8, 2021, the company celebrated its 150th anniversary.
The Automotive group sector comprises technologies for passive safety, brake, chassis, motion and motion control systems. Innovative solutions for assisted and automated driving, display and operating technologies, as well as audio and camera solutions for the vehicle interior, are also part of the portfolio, as is intelligent information and communication technology for the mobility services of fleet operators and commercial vehicle manufacturers. Comprehensive activities relating to connectivity technologies, vehicle electronics and high-performance computers round off the range of products and services.