Service Manager Group Functions IT


  •  Implement service management processes based on ITSM/ITIL framework aligned with Continental's overall ITSM approach
  • Act as an internal consultant for ITSM topics
  • Provide training of service management topics 
  • Provide reporting about the operation and quality level of the processes and services to the management
  • Responsible for the realization of ITSM targets defined on division/ group /business sector level
  • Planning and support of the ITSM process rollout
  • Verification and insurance of the service and process quality based on the ITSM principles
  • Project participation in GF projects to ensure Service Design & Service Transition
  • Collaboration in functional/virtual ITSM / SM team on GF and Group IT level
  • Reporting (e.g. Power BI, Westbury)


  • University Degree in Computer Science, Business Administration, Business Informatics or similar educational background;
  • profound IT Service Management skills and ITIL knowledge required;
  • at least 2 years of work experience in IT Service Management;
  • basic knowledge in IT Project Management, fluent English (written and spoken),


If you meet the requirements you will hear from us in 15 days

Ready to drive with Continental? Take the first step and fill in the online application.


当您点击“继续前往SmartRecruiters ”后,您即将访问Continental AG的招聘平台,该平台由位于德国的SmartRecruiters GmBH运营。对于您在平台中提交的所有个人数据,Continental AG是数据控制方。您在该平台内提交的申请,将视为您同意下述内容

  • 同意Continental AG的隐私声明(链接
  • 同意Continental AG在中国境外处理您的个人信息
  • 同意Continental AG与其位于中国境内/境外的子公司或关联公司分享您的个人信息

继续前往 SmartRecruiters

繼續前往 SmartRecruiters