Support Consultant BI & Data Analytics

Continental’s digital capabilities are growing every day. Our Sales, Logistics and Finance Information Technology Competence Center is the digital backbone of our company’s Tire business – and we want you to join us! 

Using primarily an SAP platform, the Competence Center ensures Continental’s Sales, Logistics and Finance organizations stay on the leading edge of all things digital. From managing service requests to developing the latest solutions and systems, we are the tech foundation of these organizations.  

We are looking for a Support Consultant in Business Intelligence (BI). You will act as a subject matter expert for our BI services in the multi-national global Continental Tires organization.

As Support Consultant BI & Data Analytics these will be your key responsibilities:

• Design solution enhancements jointly in a team with business experts and IT specialists;
• Execute Service requests to provide catalogued BI standard services for diverse BI applications;
• Assess the impact of new requirements on the solution;
• Identify relevant business data, processes and transactions and build a data model following best practice design principles;
• Analyze incidents and implement sustainable error solutions;
• Prepare and execute unit and performance tests;
• Monitor your BI app to provide a stable and reliable service for our customers;
• Apply state of the art agile software development methodologies according to Conti Tires project management standards;
• Explain and inform your solution design (verbal and in written form), both to a technical and non-technical audience;
• Ensure SLA compliance of application operations for your service.