Quality Engineer - Customer Responsible
Responsible for the relationship with customers on quality issues (customer complaint management, knowledge, implementation, compliance and application of customer and standard norms and specifications, product approval management, monitoring the resolution of internal Quality issues, drawing up verification instructions, work, firewall, CP, participation in FMEA meetings, participation in improvement projects (TPOC, NQC, etc.).
Complaints management for the clients they are responsible for (receiving, processing, tracking, closing complaints and statistics);
Use of structured methods for analyzing and solving problems (A3,8D);
Proposing corrective and preventive measures;
Monitoring the resolution of internal Quality problems;
Supervises that the checks that are made during production proceed according to the rules. Supervision is done on the basis of deployment plans, verification plans and verification instructions, specifications, drawings, customer provisions, statistical procedures and risk analyses;
Following and maintaining targets in the company; Assisting clients in company audits Responsible for knowing and managing Quality tasks in the client portal;
Knowledge, implementation, compliance and application of client and standard norms and specifications;
Evaluation of internal quality records, as well as the derivation of measures and the preparation of reports (internal/external PPM, error reports, SAP, scrap);
Collaboration with other departments in the company in issues relevant to quality, environment and safety;
Guaranteeing an economic process and according to the norms for all measures that ensure quality and the environment;
Participation in FMEA meetings Participation in improvement projects (TPOC, NQC, etc.); Collaboration with the QS department, patrols and other departments for the implementation of prevention and correction measures;
Technical Bachelor degree
Knowledge of the German language is an advantage
Knowledge of Core Tools of analysis and problem solving methods (A3, 8D, Ishikawa, 5why) Knowledge of the Renault, VW and SAP customer portal (quality, logistics, production etc. module) is an advantage.
What we offer:
-The 13-th salary – Paid once a year, in December.
-Meal tickets - With a value of 35 Ron.
-Hybrid schedule – Work-life balance is important, so we offer you a flexible schedule. Please agree this with your superior.
-Home office - We offer the possibility to work from home (the percentage is agreed with the superior according to the business needs).
-Private Health Insurance – Health is the most important, so we offer you a medical subscription through Signal Iduna.
-Referral bonuses - We encourage colleagues to refer new candidates to us and, at the same time, to get the chance to receive a bonus.
-Bookster – Feed your body and your mind. You can borrow books and you’ll receive them at the office.
-Sports benefits- It’s important to stay active, so we offer you the 7Card.
-Discounts at our partners – We collaborate with different vendors, and we receive discounts for various products/ services like rubbers, restaurants, kindergartens etc.
-System for Rewarding Improvement Ideas – We have an internal improvement program (Continental Idea Management) that gives you the opportunity to come with ideas and to be honored with an attractive bonus (this is established by the CIM team according to your improvement idea).
-Happy days – If you or your child is getting married, or you become a parent, you receive some extra free days.
-Life events celebration - If your family is growing, we praise your newborn with a bonus.
-Unfortunate events - In case of unhappy events in your life, we support you by offering you free days and financial support (handled on a case-by-case basis).
-Extra vacation days – You begin with 22 vacation days/year, and starting with the 3rd year with us, we offer you 1 more day of vacation and, afterwards from 2 to 2 years you’ll get one more extra day (the maximum you can achieve is 27).
-Transport from Timisoara area – You can choose to come with the bus provided by the company if you’ll work from the office.
-Professional development - Many opportunities to develop yourself within the company.
-Diversity and multicultural mindset - We encourage you to join us no matter who, where, what you are. We have colleagues from different nations and a variety of languages are spoken in our company.
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Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In, Continental generated sales of € billion and currently employs more than people in 58 countries and markets. On October the company celebrated its 150th anniversary. The ContiTech business area focuses on smart and sustainable solutions beyond rubber and develops digital and intelligent solutions in future-oriented sectors. In doing so, ContiTech draws on its long-standing knowledge of the industry and materials to open up new business opportunities by combining various materials with electronic components and individual services. The products, systems and solutions developed by ContiTech are used both in the automotive industry as well as in railway engineering, machine and plant construction, mining, agriculture and other important sectors of the future.
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