Sr. CRM & Digital Platforms Specialist

• Identify, implement and improve the analysis of information regarding business strategies through updated and innovative interfaces and systems, compatible with those of our customers.
• Manage, maintain and give training for our B2B ERP, development and maintenance for eCommerce (B2B and B2B2C) and marketing programs platforms (B2B2C).
• Local Key user for our CRM system, identifying commercial needs to be deployed in the tool.
• Evaluate technological trends to be implemented within the business.
• Develop effective and agile digital solutions according to the digital transformation strategy acting as the link between vendors and business for current value proposition.

• Bachelor's Degree in Engineering, IT, Administration, ECommerce, Sale
• Advanced English
• 3 to 5 years of experience with systems management:
  • ERP - (SAP is a must)
  • CRM -  (SalesForce is a must)
  • Commercial / Marketing Platform (Loyalty, Incentive, Warranty)
• Knowledge:
  • Lead and Coach multifunctional projects (Agile methodologies is a plus)
  • Vendor and budget management expertise

At Continental we are committed to building an inclusive and discrimination-free ecosystem in Mexico, these principles are rooted in our corporate philosophy and culture. Therefore, it is totally forbidden to request a pregnancy or HIV test as part of our selection processes.

Ready to drive with Continental? Take the first step and fill in the online application.

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2022, Continental generated sales of €39.4 billion and currently employs around 200,000 people in 57 countries and markets.