Head of Global Structured Problem Solving (SPS) (m/f/d) - REF23644V

The Head of Global (m/f/diverse) SPS (structure problem solving) defines and deploys a comprehensive strategy for SPS at Business Area UX (user experience) with the aim to:

• Build senior expert competence in driving the resolution of complex problems through the application of selected state of the art SPS methodologies – DMAIC/DFSS 6Sigma, KT, Shainin, others…
• Create the framework, methods and tools to organize all level of training and certification paths 
• Define, develop and maintain a network(s) of certified SPS master trainers and SPS trainers
• Leverage from UX CBS organization in order to cover all UX locations and develop SPS practitioners globally

Your tasks will focus on the following activities:

• Definition, development and ensurement of the maintenance of a comprehensive SPS training offer (e.g., presentations, material, templates)
• Organization and providing of internal 6Sigma/DFSS-GB and 6 Sigma/DFSS-BB trainings as well as awareness training for management
• Increasing and maintaining SPS competences in all domains (operation, R&D and admin)
• Coaching and education of Black Belt and Green Belt candidates towards applications of the methods and successful certification.
• Coaching and mentoring teams and individuals in the use of SPS methods & tools to solve issues or improve the operational performance of the organization 
• Leading and coaching problem solving cross-functional teams to leverage the SPS processes in failure mode avoidance and robust design methods
• Development of SPS strategy for BA UX organization (operation, R&D and admin) 
• Establishment of SPS key performance metric to track effectiveness & efficiency
• Coordinating and steering the application of SPS strategy
• Establishing and maintainance of SPS networks and structures (across BA) to ensure communication and alignment within operation, R&D and admin

• Advanced university degree in engineering, natural science or comparable qualification
• 6 Sigma and/or DFSS Master Black Belt certification is mandatory
• Several years of professional working experience in various positions, e.g. quality, production or research development within the automotive industry
• Experience with management of global projects
• Expert level in structured problem solving processes, methods & tools
• Expert level in advanced structured problem solving techniques regarding systemic root cause analysis (esp. chronological chart, problem break down)
• Advanced knowledge in lessons learned
• Experience in the implementation of international programs/processes
• Excellent oral and written language skills in English, with the ability to interface at all levels in the organization 
• German language skills are an advantage
• Coaching & communication Skills

Diversity creates value for a better tomorrow. We offer equal opportunities to everyone - regardless of age, gender, nationality, cultural background, disability, religion, ideology or sexual orientation.

We want our employees to do well with us. That's why we offer them not only an exciting job in an international technology group, but also numerous additional offers such as flexible and hybrid working, sabbaticals and other benefits.

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Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2022, Continental generated sales of €39.4 billion and currently employs around 200,000 people in 57 countries and markets.

The Automotive group sector comprises technologies for passive safety, brake, chassis, motion and motion control systems. Innovative solutions for assisted and automated driving, display and operating technologies, as well as audio and camera solutions for the vehicle interior, are also part of the portfolio, as is intelligent information and communication technology for the mobility services of fleet operators and commercial vehicle manufacturers. Comprehensive activities relating to connectivity technologies, vehicle electronics and high-performance computers round off the range of products and services.