Storage and Backup Service Administrator

Descrição da função

A member of Group IT Infrastructure Operations – Compute & Storage – Storage & Backup and responsible to provide support and service for:

* Working in a global Team of experts, steering providers across Regions in APAC, Europe and Americas.
Provider consulting for locations in the area of storage and backup.
* Definition and design of Technical solutions and processes
* Support locations with Budget planning activities
* Service development such as automation e.g. provider control based on KPI's and SLA's
* Assist and guide technical troubleshooting of service providers to diagnose, isolate and correct system related issues
* Monitoring and maintaining Storage and Backup Management Service Infrastructure
* Monitor and handle of ITSM tickets and change requests queue

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• Bachelors degree (Computer Science, Information Technology or comparable study)
• Well organized  technical planning and problem-solving skills;
• Ability to creatively solve problems with minimal guidance, while maintaining a timely, cost effective approach
• Worked in an international team for at least 3 years.
• Fluent in English
• Willing to relocate to Queretaro / Hybrid work
• Willing to have international travels once a year to participate in Global Team Meetings.

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O que oferecemos

• 3 years of experience within Storage and Backup Management position as a global administrator experience with:
* Storage systems (Netapp, Dell-EMC, Pure)
* Backup Software like HPDP or Commvault
* IT Process Knowledge (ITIL)
* Microsoft Azure or AWS
* IT Infrastructure Knowledge (Server, Storage, Network, SAN, ..)

Ready to drive with Continental? Take the first step and fill in the online application.

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Quem somos

Continental desarrolla tecnologías y servicios vanguardistas para la movilidad sostenible e interconectada de personas y bienes. Fundada en 1871, la empresa de tecnología ofrece soluciones seguras, eficientes, inteligentes y asequibles para vehículos, máquinas, tráfico y transporte. En 2021, Continental generó ventas por 33 800 millones de euros y actualmente emplea a más de 190 000 personas en 58 países y mercados. El 8 de octubre de 2021, la empresa celebró su 150 aniversario.

El sector del grupo Automotive incluye tecnologías para sistemas de seguridad pasiva, frenos, chasis, movimiento y control de movimiento. La cartera también cuenta con soluciones innovadoras para la conducción asistida y automatizada, tecnologías de visualización y operación, soluciones de audio y cámara para el interior del vehículo, así como con tecnología inteligente de información y comunicación para los servicios de movilidad de operadores de flotas y fabricantes de vehículos comerciales. La gama de productos y servicios se completa con actividades integrales relacionadas con tecnologías de conectividad, electrónica de vehículos y computadoras de alto rendimiento.

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