Digital Solutions Technical Analyst

담당 업무

Responsible for supporting the sales team and monitoring active customers based on ContiConnect system usage reports. Profile creation of customers and access users. Preparation of visit reports. Be a multiplier of knowledge of Continental tools both internally and externally.

Provide technical support to the entire customer base nationwide, both fleet and resale. Internally support technically the business of digital solutions such as: creating users, generating customer performance reports, monitoring monthly fees and charges, following the visit guidance prepared by the supervisor.

Customer guidance, through monitoring ContiConnect. Be familiar with the system to support customer and sales team demands. Monitor client development and, as a consequence, prepare and send technical reports with instructions for best practices.

Provide theoretical and practical training to the fleet and dealership management team, upon requests from the sales team.

Installation of equipment in vehicles and/or garage or truck center. Defining the best location and positioning of equipment, to guarantee functionality. Electrical understanding of how to route the cabling of system parts.

Issuance of warranty reports, through analysis of products claimed by the customer.

Collection of data on the performance of Continental products and competition in the market to assist Engineering and Customer Service, with the purpose of product improvement

자세히 보기 간단히 보기

지원자 프로필

  • Complete high school
  • Higher education (completed or in progress)
  • Intermediate computer knowledge
  • Knowledge of office softwares - Intermediate
  • Knowledge of vehicle electrical and electronics - Basic
  • Technical knowledge of cargo tires in the fleet (DOT/Tire ID/CPK/Scrap analysis) - Basic
  • Experience with customers (internal and external)
  • English - Differential

 

자세히 보기 간단히 보기

처우 조건

  • Availability for national travel

Pronto para dirigir com a Continental? Dê o primeiro passo e preencha o formulário online.

자세히 보기 간단히 보기

기업 소개

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2022, Continental generated sales of €39.4 billion and currently employs around 200,000 people in 57 countries and markets.

자세히 보기 간단히 보기

Choose your way to apply

If you have a Continental e-mail address, you can use it to apply. You can then view the status of your application directly in the system. If you do not have a Continental e-mail address, apply with your private e-mail address. You will then receive all correspondence and the application status by email.

Please note that you can only apply via this portal if you are currentl employed by Continental. If you are not yet an employee, we look forward to receiving your application via our external job portal.

Applications via the internal job portal will not constitute any legal rights or employment relationship.



.