This is a position for an Inside Sales Admin. The focus of the role will be to act as a Quote Manager for European OEM Manufacturers and as a Change Quote Project Manager for projects in Tlalnepantla MX. There will be interface mainly with the Sales Management / KAM Teams and the MFG plant. Limited interface directly with the customer. Strong skills in Project Management, Financial Analysis, Business Plan Development and Feasibility Review are requried.
Executes all sales tasks/activities related to Order Intake, Acquisition, Quote Process and Change Mgmt Process
a) Support Order Intake process within own working area
b) Prepare and / or execute acquisition process related to:
- All tasks of the value chain starting from technical and commercial frontloading in the pre-acquisition process until completion of the quotation process according to Quality Certification (IATF 16949 / TS 16949) requirements
- Commercial activities during the project / product development (e.g. Cost and Price Tracking, Change Request etc.)
- Collect data for anticipated Price Reduction and Discount (aPRD)
c) Manage quotation and invoicing of customer tooling, prototypes and services (e.g. Test Cost, Engineering Cost)
d) Manage Spare Part Activities (Costing, Offer, Negotiation, Analysis) in collaboration with Sales Manager or Product Sales Manager
Prepare Active Claim Management: For non-critical work packages, or non-strategic transactions
a) Active Claim Management in own area of responsibility (e.g. tooling invoicing, R&D invoicing, prototyping volume shortfall, etc.)
b) Prepare relevant customer data
c) Prepare Claim negotiations
Collect information about markets and competitors
Explanation: Collect information on e.g.:
- Market trends and prices
Maintain business partner relationship on comparable level
a) Apply customer relationship management (CRM) rules
b) Develop and maintain a customer interface matrix
c) Establish and maintain customer network on comparable level
d) Facilitates communication between internal and external business partners
- Be "the voice of the Customer" and represent respective BU MFS Segment in front of the customer
Verify and execute the internal acquisition process from an administration point of view
Explanation: Focus on:
a) Quality Certification (IATF 16949 / TS 16949) standards, rules
b) Verify all sales conditions (e.g. price, warranty, payment terms, etc)
c) Data entry of purchase orders, SAP, LEO etc.
d) Planning data (Budget, Volume, Sales etc.)
e) PCIS related processes
f) Ensure data and acquisition documents related to level are archived (FIDES)
Handling of Customer related external and internal reporting tools
Explanation: Inputting data into reporting tools:
a) Margin Improvement measurements via SPRINT system
b) Sales planning data (e.g. FC tools, Sales Database, etc)
c) Management reporting when required
d) Customer specific B2B portals
Bachelor Degree or similar (or higher) in Mechanical / Electrical Engineering / Chemical and / or B2B Marketing or similar degree of education
>2 years internal / external sales or AE or PM related activities
Preferred skills in Project Management, Financial Analysis, Business Plan Development and Feasibility Review.
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Continental is the 2nd largest manufacturer of automotive components globally! This position is with the TS area with a focus on developing Thermal Management Solutions for vehicles. We have recently seen a huge increase in projects related to vehicle electrification and are proud to be working towards more sustainable technologies. Our core team is very strong and we fully embrace the corporate values of For One Another, Freedom to Act, Passion to Win and Trust. Excellent benefits, growth opportunities and professional development are amongst many of the great perks of joining our team!