Customer Service Engineer (CSE)

あなたの仕事内容

The Customer Service Engineer is the initial quality interface into the relevant customer plants who has to be a valued / trusted contact person to the customers and is seen as a transparent facilitator between CT OESL and the assigned customer plant quality organizations.


For this purpose, he/she is responsible for ensuring the initial customer contact and the initial processing of 0-km issues and if applicable warranty field returns. An additional focus is the support of Segments/ plants regarding sorting actions, pre-analysis of return parts and activities also in the launch phase to minimize costs and quality issues.

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あなたのプロフィール

Knowledge of Quality requirements and tools for assigned customers (incl. reporting/score cards) Technical know-how of CT OESL products and general automotive technology Knowledge of general quality methods and tools Knowledge of IATF requirements Communication skills (incl. Negotiation and conflict resolution techniques)

Planning and organizational skills

Solid experience in problem solving techniques.

Experience overseeing / supervising people at remote locations.

Fluent in English and native language of assigned customer plants (written and spoken)
Willingness to travel on short notice Willingness to answer calls also during off hours

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オファー

At Continental we are committed to building an inclusive and discrimination-free ecosystem in Mexico, these principles are rooted in our corporate philosophy and culture. Therefore, it is totally forbidden to request a pregnancy or HIV test as part of our selection processes.

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Ready to drive with Continental? Take the first step and fill in the online application.

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会社概要

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent, and affordable solutions for vehicles, machines, traffic, and transportation. In 2022, Continental generated sales of €39.4 billion and currently employs around 200,000 people in 57 countries and markets.

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応募方法をお選び下さい。

もし、コンチネンタルのアドレスがある方はそちらを利用し応募してください。このシステムで、選考状況を直接確認する事が可能です。もし、コンチネンタルのアドレスを持っていない場合、プライベートのアドレスで応募してください。メールにて選考のやりとりと選考状況の共有をいたします。

現在、コンチネンタル働いている従業員のみ、このポータルから応募する事が可能です。まだ、従業員でない場合は、外部の求人ポータルからご応募下さい

社内ジョブポータル経由での応募は、法的権利や雇用関係を構成しません。

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この求人に応募出来るのは、コンチネンタルの従業員に限られます。もし、外部に公開されている求人情報を共有したい場合は、外部の求人ポータルにアクセスしてください