Service Operations Specialist Finance Key Technologies & Services(m/w)



The main objective of this position is the responsibility for the operation of application in the area of Finance, Compliance and Law.


Core Responsibilities:

› You work as an IT partner and IT provider with Group Finance, Compliance and Law

› You ensure close cooperation with divisions/regional financial hubs as well as with internal and external partners

› You are responsible for handling of tickets and incidents

› You steer, plan and implement desired changes and extensions together with the business application manager / Key Users

› You control the budget for services and create order requisitions

› You provide support for continuous optimization of individual applications, their strategies and architecture

› You are actively involved in global IT and business projects

› You assist in the development of global standards, strategies and concepts and their implementation in the area of finance purchasing and quality



Basic Qualifications:

› Master’s Degree in computer science, business administration, business informatics or comparable qualification

› Experience in financial processes

› Excellent communication skills

› Business fluent English skills (spoken and written)

› Teamplayer with willingness to work in a global team environment

› Very good negotiation skills and ability to find workable solutions for all parties involved

› Independent, structured, result- and customer-oriented working style


Preferred Qualifications:

› Several years of professional experience in IT service management or project environment

› Knowledge or experience in service management, e.g. as a service or application owner

› Knowledge of business analytics tools, cloud services, server management and Mendix

› Experience in managing external service providers



Ready to drive with Continental? Take the first step and fill in the online application.



EEO / AA / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, age, religion, national origin, disability.

Our employees are the key to our success. With a spirit of innovation and passion, we all work on the development of new vehicle technologies for the mobility of the future. Wherever people from different walks of life meet, new ideas arise. We at CES believe in the visions of our employees. This is one of the reasons why we are always looking for people with different perspectives, qualifications and professional experience. They enrich us all with new ideas and stories that make our company so successful. Together we shape the future of mobility. The ‘WE’ is important at Continental Engineering Services (CES). With Continental AG supporting as a parent company, CES can offer career, educational and training opportunities along with job security & stability. At CES we give our employees the chance to develop their careers, identifying clear goals and a path for personal development. CES is looking for team players who are ready to come and shape the future of mobility. Curiosity, courage, competency, passion and the willingness to question what others might take for granted are key.


CES’s goal is to maintain the trust of our customers through the quality of the engineering services we offer, working together to create the future of mobility.