Intern for customer center team
Your tasks
We are seeking a friendly and enthusiastic Customer Center Intern to join our team in Yang Pu Qu, China. This internship opportunity offers a chance to gain valuable experience in project management and sales while contributing to our organization's success. As a Customer Center Intern, you will play a crucial role in supporting our customers and enhancing their experience with our products and services.
- Assist in handling customer inquiries via phone, email, and chat platforms
- Support the team in resolving customer issues and complaints
- Help handle some invoice or contractor transmission
- Participate in team meetings and contribute ideas for improving efficiency
- Collaborate with other departments to ensure timely resolution of internal or external requests
- Contribute to a positive and supportive work environment
Your profile
- Currently enrolled in or recently graduated from a college or university program (preferably in business, communications, or related field)
- Strong verbal and written communication skills
- Fluency in Mandarin Chinese and English
- Basic computer proficiency, including familiarity with Microsoft Office suite
- Team player with a positive attitude and willingness to learn
- No prior work experience required, but a passion for customer service is essential
Notre offre
Ready to drive with Continental? Take the first step and fill in the online application.