L3 Network Engineer (Transport Services)

The L3 Network Engineer will be responsible for integrating and adopting new technologies for SD-WAN and Multi-Cloud environments. This role includes designing and piloting new network architectures and deploying next-generation networks using SD-WAN and public cloud technologies. Key responsibilities include leading the implementation of DevOps methodologies by utilizing Infrastructure as Code to automate rollout and operational processes, with a focus on reducing effort and costs. Additionally, the role involves managing complex network configurations, troubleshooting, and providing expert-level support for Cisco SD-WAN-related issues, handling 3rd level IT tickets, and coordinating with external partners.
You will work in a dynamic, collaborative environment, steering towards DevOps and agile working practices.

In details your tasks include

Service Management: Driving escalation and problem management processes, coordinate complex incident and problem resolution on a global scale with internal IT teams and external service providers.

Stakeholder Management: Assisting customers with process improvements, documentation, training and usability efforts.

Network Management: Taking ownership of the tool landscape to automate network orchestration tasks. This includes the continuous development of technical and operational service architecture, focusing on innovation, automation, network stability and reliability, security, and cost efficiency. The role also encompasses responsibility for release processes, operational and technical workflows, and live deployments in complex production IT environments.

Monitoring and Maintenance: Ensure and perform regular monitoring, backup and restore operations to ensure network stability and data integrity.

Documentation: Maintain detailed documentation of the transport service, including processes, procedures, and user guides.

Continuous Improvement: Performing feasibility studies and IT concepts, market research and vendor evaluations and delivering global, complex projects on time and having a strong background in network technologies.

Education in IT and network areas.

Preferred Qualifications:
- Certifications such as CCNP, CCIE, or equivalent.
- Expert knowledge in the networking area: network topologies, IP protocols and concepts (TCP/IP, IPSec, SSL, VPN, DNS), dynamic routing protocols (OSPF, BGP)

Minimum of 2 years of experience in network engineering or a related role, with a focus on SD-WAN.

Skills:
- Experience with network security principles and best practices.
- Ability to handle complex IT tickets and provide expert-level support.
- Experience in automation for on-premise and virtual environments (e.g., Ansible, Terraform) is a plus
- Proficient in English, both spoken and written and intercultural sensitivity.

Experience in managing external service providers and a very good understanding of IT compliance and data security topics.

Knowledge in agile frameworks, ITSM processes and DevOps (automation, infrastructure/configuration as code) is a plus.

Ready to drive with Continental? Take the first step and fill in the online application.

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2022, Continental generated sales of €39.4 billion and currently employs around 200,000 people in 57 countries and markets.

With its premium portfolio in the car, truck, bus, two-wheel and specialty tire segment, the Tires group sector stands for innovative solutions in tire technology. Intelligent products and services related to tires and the promotion of sustainability complete the product portfolio. For specialist dealers and fleet management, Tires offers digital tire monitoring and tire management systems, in addition to other services, with the aim of keeping fleets mobile and increasing their efficiency. With its tires, Continental makes a significant contribution to safe, efficient and environmentally friendly mobility.