O_ Customer Service Responsible (Carei)

• Outbound deliveries creation using SAP.
• Accurately establish and maintain scheduling agreements and purchase orders for customers.
• Regularly update and verify EDI data to ensure accuracy.
• Maintain and update customer portals for seamless information flow.
• Manage new projects, implement changes, and ensure customer alignment.
• Facilitate clear and effective communication with customers.
• Oversee and ensure the smooth execution of the invoicing process.
• Manage contradictions, escalations, shortages, and customer claims effectively.
• Conduct thorough stock availability checks to meet customer demands.
• Perform capacity checks, including agreed, current, and demanded capacities.
• Monitor supply chain metrics such as customer backlog, sudden demand increases, order book analysis, and reporting on obsolete items.
• Oversee customer claim management processes.
• Manage and execute processes for obsolete items and end-of-product (EOP) lifecycle.

• University degree
• Advance SAP - SD module knowledge
• Customer portal knowledge
• Advanced Excel knowledge
• Communication skills
• Customer specific requirements training
• Advance English knowledge
• Mid level other languages knowledge
• MMOG self assessment knowledge
• Organizing and planning skills

• Development opportunities - technical and soft skills trainings
• 13th salary
• STI bonus
• Meal tickets 40 RON
• Private medical insurance
• Bookster
• 7 Card
• Other benefits

Ready to drive with Continental? Take the first step and fill in the online application.

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2023, Continental generated preliminary sales of €41.4 billion and currently employs around 200,000 people in 56 countries and markets.