Intern for customer center team

We are seeking a friendly and enthusiastic Customer Center Intern to join our team in Yang Pu Qu, China. This internship opportunity offers a chance to gain valuable experience in project management and sales while contributing to our organization's success. As a Customer Center Intern, you will play a crucial role in supporting our customers and enhancing their experience with our products and services.

• Assist in handling customer inquiries via phone, email, and chat platforms
• Support the team in resolving customer issues and complaints
• Help handle some invoice or contractor transmission
• Participate in team meetings and contribute ideas for improving efficiency
• Collaborate with other departments to ensure timely resolution of internal or external requests
• Contribute to a positive and supportive work environment

• Currently enrolled in or recently graduated from a college or university program (preferably in business, communications, or related field)
• Strong verbal and written communication skills
• Fluency in Mandarin Chinese and English
• Basic computer proficiency, including familiarity with Microsoft Office suite
• Team player with a positive attitude and willingness to learn
• No prior work experience required, but a passion for customer service is essential

Ready to drive with Continental? Take the first step and fill in the online application.