Quality Manager

Ihre Aufgaben

The mission of the position is to plan, coordinate and control all quality management activities in order to meet budget and quality targets (e.g. minimize customer complaints, scrap and waste, secure auditing targets, etc.). Furthermore, the Quality Manager initiates and implements action plans for continuous improvement of all quality relevant processes.

General management & strategy

▪ manage and coordinate all quality management activities for the plant/operations unit
▪ translate plant/operations unit’s quality strategy into action plans and ensure implementation
▪ contribute to strategic and operative planning of the plant/operations unit (e.g. with respect to investments, capacity and headcount planning)
▪ ensure the achievement of quality targets according to internal and external customer expectations
▪ initiate and implement continuous improvement activities by applying quality and CBS methods and training measures 
▪ initiate and control investments for quality equipment together with BU/BA R&D (e.g. software, laboratory equipment, etc.)
▪ interface to segment, BU or BA functions in order to gather local quality management requirements and demands and other feedback 
▪ participate in and/or steer local quality related and cross-functional projects
▪ conduct employee dialogues, personnel development and coaching

Financial management

▪ prepare, review and manage the budget and forecast of quality cost centers
▪ ensure timely submission of financial data to controlling
▪ implement and conduct activities according to the budget established
▪ ensure that the financial goals are met

Quality management

 ensure implementation of and compliance to external (e.g. customer audits) and internal quality standards (e.g. CT quality system, equipment, tools, KPIs, etc.)
▪ responsible for the cxoordination of ISO 9001 certifications renewal
▪ assess and decide about release of new products, new processes and equipment affecting quality
▪ ensure definition of quality control (e.g. test criteria, test equipment, test frequency) as part of production control plans according to standards provided by (central) quality management
▪ coordinate and manage internal and external audits, assessments and preparation of management reviews, this includes regular internal assessments based on the mandatory elements of quality management guidelines
▪ administrate plant quality management systems (e.g. of plant, segment, BU or BA) according to segment/BU or BA standards
▪ drive Yokoten activities, i.e. implementation and application of structured problem-solving and lessons learned approach, in close collaboration with CBS function
▪ set up and implement GEMBA walk and related with regards to quality issues

Quality control

▪ ensure operation of incoming inspection according to production control plan, production planning and standards 
▪ ensure operation of in process quality assurance according to production control plan, production planning and standards in close cooperation with production function of plant/operations unit
▪ stop production processes in case quality requirements are not fulfilled and ensure corrective actions 
▪ manage blocked stock storage (non-conforming material) according to standards 
▪ ensure operation of laboratory and quality equipment according to standards

Compliance/Warranty & Requirements management

▪ ensure management of customer complaints (e.g. 8D reports, A3) and collect and address customer satisfaction according to standards 
▪ ensure handling of warranty returns according the agreements with customer and automotive standards
▪ ensure increased awareness of costumer specific requirements in the entire organization
▪ facilitate methodologies to analyze customer requirements appropriately in order to meet customer expectations and to identify relevant KPIs for the quality reporting

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Ihr Profil

▪ university degree, preferably in engineering, science, quality management or related discipline (depending on plant size)
▪ certified ISO/TS 16949 (or similar) auditor
▪ Six Sigma certification will be an advantage    

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Unser Angebot

5 or more years of professional experience in various quality management functions
cross functional experience e.g. in engineering, supply chain, purchasing or CBS preferred

3 or more years in a leadership position, preferably in operational units with functional and disciplinary responsibility for other individuals

Proficiency in ITALIAN as a must

Ready to drive with Continental? Take the first step and fill in the online application.

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Über uns

We are a leading manufacturer of technical hoses made of plastic materials, with an experience of more than 100 years in the production of hoses that are used in numerous industrial applications, including oil and gas extraction, the food industry, water, chemicals, pharmaceuticals, mining, mechanical engineering, and many other fields.
Since 2019, we have been part of the Continental Group, a German multinational corporation, a leader in the automotive industry, with a turnover of about 44 billion with 250 thousand employees worldwide. 
Our organizational structure consists of about 130 production lines, 200 extruders, and 20 presses, for a daily production of around 450,000 mt per day, with approximately 500 employees in two production sites, Daverio and Varano.

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