Global Key Account Manager Honda/Nissan-Mitsubishi/Isuzu

Strategic Planning

▪ Define or ensure the creation of account specific global and regional strategies, considering the overall market development, vehicles segments, customers' strategy, etc.
▪ Within the strategic planning, ensure the identification of the most relevant future businesses (business priority) per OEM (anticipation of winning / losing brands and car models) and, the prediction of customer specific tire requirements for the next 5+ years
▪ Align the strategic 5+ year planning with the Global OE team
▪ Ensure the alignment of future tire requirements with OE R&D
▪ Ensure implementation and make adjustments to the strategy 
▪ Initiate and ensure preparation of a regular exchange on strategic topics between the customer(s) and the appropriate counterparts within Continental

Customer Relationship 

▪ Ensure a high standard customer interfaces
▪ Leverage Conti's unique collaboration with the customers 
▪ Develop the OEM in compliance with the BA OE strategy in order to ensure a long-term technologically leading partnership
▪ Represent Continental AG on customer events and care for the OEM on Continental events
▪ Ensure the best level of  customer service in alignment with the account strategy
▪ Ensure additional benefits/leverages for the interaction with the customers supporting Continental to become as indispensable as possible

Leadership

▪ Leading directly KAM and AQM in Japan and in a matrix leadership for the OE customers in the responsible area, a highly educated team of KAM, TAM and Developers globally
▪ Support own team in key tasks like strategic planning and execution, price negotiations, bottleneck management, people mgmt. etc.
▪ Ensure successful and positive cooperation with all relevant internal contacts
▪ Ensure a high quality of resource planning and support talent management cycle in "lateral leadership"
▪ Create a healthy working environment to ensure best possible working condition in terms of team spirit, personal satisfaction, diversity, career development, and training

Business Development & Operations

▪ Manage the global business targeting the best integrated sector value creation
▪ Create value, brand reputation and pull-effect in standalone businesses and by close cooperation with RE Aftersales
▪ Support and enable responses to selected RFQs in accordance with account strategies 
▪ Ensure the accurate preparation of the annual budget and the monthly forecasts and ensure the implementation
▪ Ensure correct payment for products supplied 

Quality Management & Compliance

Together with the Account Quality Management and Quality Departments:
▪ Ensure compliance with customer and legal requirements, internal and external rules and quality standards
▪ Ensure the identification, support negotiation (with OEM) and correct implementation of all relevant Customer Specific Requirements 
▪ Train and ensure the correct use of quality management tools, create an environment for high quality standards and be a role model
▪ Ensure the lead is taken by AQM in Account Quality Cases, supported by BA QM
▪ Ensure customer satisfaction
▪ Ensure the optimization of yield mgmt. for articles in serial production
▪ Process owner on Local Level for the relevant OE customer

Sustainability

Together with the Sustainability Department:
▪ Ensure alignment of customer sustainability requirements with corporate- and sector sustainability requirements, align with other sectors and address gaps to the relevant internal stakeholders and putting in place necessary action plans
▪ Ensure compliance with the sustainability requirements of the customer(s)

- University degree (Bachelor/Master/PhD) in Mechanical / Chemical Engineering (M.Sc.) or in Business (MBA) or similar
- Excellent English language skills, applied in business context.
- Relevant technical experience (e.g. tire development, quality management, product management), and/or Automotive Engineering
- Experience with leading either a Customer Account, or Business Field (own P&L responsibility)
- Experience in working (directly) with an Original Equipment Manufacturer (OEM)
- Successfully completed project leadership experience, preferably with an international focus
- Experience in leading a team (directly or indirectly reporting) over a period of at least 2 years, experience with leading in a matrix organization
- Experience in creating and implementing strategy
- Relevant experience in Change Management
- Intercultural sensitivity required
- International work experience in an intercultural environment for more than 2 years (preferred)

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Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2022, Continental generated sales of €39.4 billion and currently employs around 200,000 people in 57 countries and markets.

With its premium portfolio in the car, truck, bus, two-wheel and specialty tire segment, the Tires group sector stands for innovative solutions in tire technology. Intelligent products and services related to tires and the promotion of sustainability complete the product portfolio. For specialist dealers and fleet management, Tires offers digital tire monitoring and tire management systems, in addition to other services, with the aim of keeping fleets mobile and increasing their efficiency. With its tires, Continental makes a significant contribution to safe, efficient and environmentally friendly mobility.