CN_Non-Tire Service Specialist

Vaše náplň práce

Maintain and manage Non-tyre ordering Platform. Provide pre-sales service, order tracking and after-sales service for platform customers to ensure the customer satisfaction and make the platform runs smoothly.

Merchandise Platform management:
▪ Maintain and update Merchandise information on the platform, besides pictures, price, training and promotion
▪ Update ordering information on platform

Order Management:
▪Provide presales service to platform customers, e.g. parts number check as customer requirement
▪Manage & handle orders to ensure timely delivery
▪Tracking order logistic and quality, quantity issue
▪work together with consultant team to provide good service to customers
▪Communicate with Merchandise vendor for aftersales service

▪ Generating Merchandise sales report according to business requirements
▪ Inventory Management Zobrazit více

Váš profil

- Commercial Knowledge
- Familiar with Automotive Aftermarket, especially chassis related business
- Non-tire products knowledge(especially chassis system)
- workable English Zobrazit více

Co nabízíme

Ready to drive with Continental? Take the first step and fill in the online application.

Zobrazit více

O nás

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more than 190,000 people in 58 countries and markets. On October 8, 2021, the company celebrated its 150th anniversary. With its premium portfolio in the car, truck, bus, two-wheel and specialty tire segment, the Tires group sector stands for innovative solutions in tire technology. Intelligent products and services related to tires and the promotion of sustainability complete the product portfolio. For specialist dealers and fleet management, Tires offers digital tire monitoring and tire management systems, in addition to other services, with the aim of keeping fleets mobile and increasing their efficiency. With its tires, Continental makes a significant contribution to safe, efficient and environmentally friendly mobility. Zobrazit více